Sometimes users type in the URL manually to access cPanel.īut, a typo in the server hostname, domain name or cPanel port can result in this error. In addition to that, we ensure that the DNS of the subdomain “ ” points to the right server. Most importantly, we ensure that Proxysubdomains feature is enabled in the server for this option to work.
This enables users to access cPanel over port 80 via a proxy. In such cases, we suggest the customers to access cPanel using the subdomain URL “ “. For example, company firewall or may be office firewall. If firewall blocks the connections, we suggest customers to open the cPanel ports in the firewall.īut, in some cases, users may not have access to the security firewall. This gives us an idea of whether firewall blocks the connections or not. Our Hosting Engineers first check the telnet results to cPanel ports 20 from user’s PC. Website owners face this error when the cPanel ports are blocked on user’s system due to this ISP or firewall restriction. But, most ISPs or custom firewalls usually block custom ports. 1) Local or network firewall issuesĬPanel works on custom ports 20. Now let’s see the common causes and how our Support Engineers fix them. “HTTP error 404, the requested page was not found” in cPanel – Causes and Fixesīased on our experience in managing cPanel accounts, we’ve seen many reasons for this error “ http error 404 the requested page was not found” in cPanel. And, in cPanel servers, we check the cPanel error logs /usr/local/cpanel/logs/error_log to identify the root cause.
And, it can be caused by a broken or dead link, missing files, redirecting to non-existent URLs, etc.īasically, a server log analysis gives us an idea about the origin of the problem.
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